Privacy Policy
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This Privacy Policy explains how Vanbrio Movers (“we”, “us”, or “our”) collects, uses, and safeguards the information you share with us when you visit our website or request a moving quote. By using our website and services, you agree to the practices described here.
1. Scope
This policy applies only to information gathered through this website and the quote and contact forms on it. It does not cover information you provide to third parties whose websites we may link to.
2. Information We Collect
We collect two kinds of information:
- Details you give us directly — such as your name, email address, phone number, moving dates, and the pickup and delivery addresses you enter when you ask for a quote or send a message.
- Technical details collected automatically — such as your approximate location, browser type, device, referring page, and how you move through our site. This data is aggregated and is not used to personally identify you.
3. How We Use Your Information
We use the information you provide to:
- prepare and send you a moving estimate and respond to your enquiries;
- schedule, coordinate, and complete the moving services you request;
- send service-related updates and, where you have agreed, occasional offers;
- improve our website, service quality, and customer support.
We do not sell your personal information. We will only share it with the service partners needed to carry out your move (for example, a scheduling or payment provider), and only to the extent required. Mobile phone numbers collected for service communication are never shared with third parties for their own marketing purposes.
4. Your Choices and Rights
You may contact us at any time to:
- ask what personal information we hold about you;
- correct information that is inaccurate or out of date;
- request that we delete your information, subject to any records we must keep by law;
- opt out of non-essential marketing messages.
5. Cookies and Tracking
Our website may use cookies and similar technologies to remember your preferences and to understand how the site is used. You can control or disable cookies through your browser settings; some features of the site may not work as intended if cookies are turned off.
6. Links to Other Websites
Our site may contain links to websites we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies before sharing information with them.
7. How We Protect Your Information
We use reasonable administrative and technical measures to protect the information you share with us, including encrypted transmission of data submitted through our forms and limited staff access to personal details. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its effective date.
9. Governing Law
This policy is governed by the laws of the State of [[STATE]]. (Replace with the state where your business operates.)
10. Contact Us
If you have questions about this policy or wish to exercise any of your rights, please reach us using the details on our Contact page.
11. SMS / Text Messaging Terms
If you provide your mobile number and opt in, we may send text messages about your quote and move (for example, confirmations and scheduling updates). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. Consent to receive texts is not a condition of any purchase.