Terms of Service

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These Terms of Service (“Terms”) govern your use of the Vanbrio Movers website and the moving services we provide. Please read them carefully.

1. Definitions

“We”, “us”, and “our” refer to Vanbrio Movers. “You” and “your” refer to the customer using our website or services. “Services” means the moving, packing, and related services we offer.

2. Acceptance of Terms

By requesting a quote, booking a move, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the services.

3. Description of Services

We provide residential and commercial moving services, which may include packing, loading, transport, unloading, and short-term storage. Estimated arrival and completion times are provided in good faith but are not guaranteed and may be affected by traffic, weather, access conditions, and other factors beyond our control.

4. Quotes and Payment

Quotes are estimates based on the information you provide; the final charge may change if the actual scope of the move differs. We accept the payment methods stated at the time of booking. A deposit may be required to reserve your date, with the balance due on completion unless agreed otherwise. Any refund terms will be set out in your written estimate or booking confirmation.

5. Cancellations and Rescheduling

If you need to cancel or reschedule, please notify us as early as possible. Cancellations made close to the scheduled date may be subject to a fee, which will be disclosed to you at booking.

6. Liability and Valuation

We handle your belongings with care. Our liability for loss or damage is limited to the coverage level you select at booking and to the extent permitted by applicable law. We are not liable for delays or losses caused by events outside our reasonable control. We recommend that you confirm your coverage options and consider additional valuation or insurance for high-value items.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we handle your information.

8. Force Majeure

Neither party is responsible for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, severe weather, accidents, labor disputes, or government action.

9. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve it informally. If that is unsuccessful, the dispute will be handled through mediation and, if necessary, binding arbitration in accordance with applicable law.

10. Governing Law

These Terms are governed by the laws of the State of [[STATE]]. (Replace with the state where your business operates.)

11. General

These Terms, together with your written estimate and booking confirmation, make up the entire agreement between us. We may update these Terms from time to time, with the current version posted on this page. If any provision is found unenforceable, the remaining provisions continue in effect.

12. SMS / Text Messaging Terms

By providing your mobile number and opting in, you consent to receive service-related text messages about your quote and move. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

13. Licensing

Vanbrio Movers operates under license [[LIC #]]. (Replace with your verified license number, or remove this section if not applicable in your state.)